SHIPMENT
STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 5-7 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 5-7 DAYS TO SHIP.
CHANGING SHIPPING ADDRESS
SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.
AM I ABLE TO CANCEL MY ORDER?
ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT.
HOW CAN I TRACK MY ORDER?
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION.
WHAT IS THE RETURN POLICY?
ALL SALES ARE FINAL. NO REFUNDS.
CULCRE HOOP does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of. All graphic printed products and/or customized embroidery products are made upon order. The printing process is irreversible and permanent. Therefore, We do not refund or exchange orders for buyer’s remorse or incorrect sizing. BE SURE TO CHECK YOUR ORDER FOR THE CORRECT DESIGN AND SIZE BEFORE PLACING AN ORDER. PRODUCT DESCRIPTIONS AND IMAGES ARE AVAILABLE. SIZE CHARTS ARE AVAILABLE FOR ALL CULCRE APPAREL PRODUCTS THAT DO NOT HAVE “ONE SIZE FITS ALL” written in the product description and overview.
